This is Caption

Terms and Conditions

1. General Information
This agreement governs your use of PerfectPrint's site and service, including all orders made or processed for products or services in connection with the site and service, and the user Forums which PerfectPrint makes available. You and PerfectPrint corporation providing custom, on-demand merchandise printing, sales, and other related services, are the parties to this agreement. If you choose to use other features of the site and service, like opening a shop to sell custom, print-on-demand products, other terms may apply in addition to these. No exceptions to these terms are effective unless PerfectPrint has agreed to them in writing.
PerfectPrint may change these terms from time to time. If you disagree with any amendments, you must stop using PerfectPrint’s site and service.
2. Use of the Site and Service Generally
PerfectPrint owns all intellectual property and other rights, title and interest in and to its site and service (except for user-provided content). Your use of the site and service does not grant you any right, title or interest to these properties, except as follows. 
You may not
- modify, copy, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the site and service;
- interfere with the site and service by using viruses or any other programs or technology designed to disrupt or damage any software or hardware;
- use a robot or other automated means to monitor the activity on or copy information or pages from the site and service, except search engines, traffic counters, or similar basic performance monitoring technology;
- impersonate another person or entity;
- use any meta tags, search terms, keywords, or similar tags that contain PerfectPrint's name or trademarks;
- engage in any activity that interferes with another user's ability to use or enjoy the site and service, including activity that places a disproportionate burden on the site and service compared to ordinary use from a single, ordinary user;
- assist or encourage any third party in engaging in any activity prohibited by this agreement; or
- use the site and service to promote hate speech or obscenity.
3. Product Sales
By placing an order using PerfectPrint 's site and service, a customer makes a binding offer for a contract of sale or, as the case may be, a contract for work and materials with PerfectPrint only (no contract exists between the customer and any applicable shop owner). PerfectPrint sends an order confirmation via e-mail to the customer. The order confirmation is not an acceptance of the offer, but only acknowledges that the order was received. The offer is only accepted when PerfectPrint confirms that production has completed in a second e-mail. PerfectPrint cannot guarantee the continued availability of any products or designs found on its site.
Information, drawings, figures, technical data, specifications of weight, measurements and services contained in brochures, catalogues, newsletters, ads, or price lists are purely informational. PerfectPrint cannot guarantee the correctness of this information, and if there is any inconsistency between the information described above and the information in an order confirmation email, the order confirmation email controls.
PerfectPrint reserves the right to reject orders for any reason or no reason. If PerfectPrint rejects an order, it will notify the customer.
PerfectPrint's performance of an order is completed when the shipment provider completes delivery to the customer's address, according to the records of the shipment provider. If there is an interruption of delivery, and PerfectPrint cannot replace the order in a reasonable amount of time, PerfectPrint will notify the customer immediately.
If there is a product defect or if you are dissatisfied with your order for any reason,  PerfectPrint's return policy will apply, which PerfectPrint may change at any time in its sole discretion.
4. Order Amendments & Cancellations
By placing a confirmed order, the customer accepts that the order is final. We will try to accommodate order changes or cancellation requests, but cannot guarantee it will be possible.
All cancellations that are requested by the customer will be subject to a charge, as we may have already prepared artwork, ordered stock that we do not hold or re-organised our production line. Please be aware that a minimum charge of 20% of the total of the customer's order will stand.
5. Artwork
By uploading artwork to the site, the customer confirms that they have permission to use the artwork, and that it does not contravene any copyrights, trade marks or other licences.
It is the customer's responsibility to ensure that artwork uploaded is of high enough quality and resolution to be printed at the size requested. We will not be responsible for poor printing results when low quality artwork has been provided. If you're unsure whether your artwork is high enough resolution, please contact us before placing an order. We will print images as they are uploaded, and will not make any changes (eg remove background) unless agreed by email.
If you have vector files for your artwork (.ai or .eps), please add a note at the checkout stage, If you require us to print at a specific size, please be sure to let us know in the order notes.
All orders are treated individually.
We are unable to print explicit/offensive content. Orders with designs deemed to contain explicit/offensive content will be cancelled.
6. Garments
Garments offered on the site are subject to availability. In some cases, due to garments being out of stock, it may be necessary to substitute them for an alternative. Alternative garments will be of at least an equivalent quality as the original chosen garment, and we will try to notify the customer of any necessary garment change when time allows. In some cases, we may substitute garments if the print process will produce a better result on an alternative product of better quality.
Garment sizes given on the site are provided by the manufacturer. They are reasonably accurate and ‘industry standard’, but are given as a guide only. As all orders are personalised and printed to order, we are unable to provide a refund or exchange due to sizing. If you are unsure of which size to order, please contact us for actual garment measurements.
Garment images are for illustrative purposes only, and may not accurately represent the actual garment, particularly in relation to garment colours. If you’re not sure about sizes have any doubts, please contact us before placing an order. As all orders are personalised and printed to order, we are unable to provide a refund or exchange due to print or garment colour.
7. Garment Care
Wash garments on a cool 30 degree wash, inside out, and always iron the garment inside out. Also, do not tumble dry or dry clean any printed garments.
8. Delivery & Shipment
PerfectPrint warrants that it will ship orders within 4 weeks after orders are placed. Normally, goods are shipped within a few days and typical delivery times are 7-14 days, but in certain circumstances shipment and delivery can take up to three or four weeks. Customers and PerfectPrint may separately agree to more specific delivery times and terms in a separate writing or agreement (such as a request for express shipping).
PerfectPrint will make delivery using a shipment service provider of its choosing. The customer must pay standard shipping costs which may depend on order value and shipping destinations. Shipping costs are displayed at checkout.
9. Prices
All prices found on PerfectPrint's site are final, and may change from time to time. Shipping and handling are billed and shown separately at checkout (or on invoices, if applicable). The shipping address and order amount may affect certain costs, and sales taxes may apply to some orders.
For customers ordering from outside the Poland, all product prices are net of local taxes and fees unless otherwise indicated. If, according to applicable law, the goods are subject to sales taxes, import duties, import brokerage fees, or other taxes or fees in the recipient's country, and if these are not already collected at checkout, then the customer has the sole responsibility to pay these taxes and fees.
Customers must pay the purchase price, applicable sales taxes, and shipping and handling charges immediately upon placing an order, without deduction.
10. Payment
Customers may choose to pay by direct debit, credit card, advance payment, or other payment methods. PerfectPrint reserves the right to limit the method of payment chosen by the customer depending on order value, shipment destination, or other objective criteria.
If the customer selects a payment method or provides payment information that makes it impossible or impractical for PerfectPrint to receive payment (for example, the customer's account lacks sufficient funds, or the customer provided incorrect payment information) through no fault of PerfectPrint's own, the customer agrees that PerfectPrint may add an additional charge to the order to recoup costs associated with processing or attempting to process the impossible or impractical transaction.
PerfectPrint may sub-contract third parties to process payment.
If the customer fails to pay, PerfectPrint may assign its claims to a debt collection agency and transfer the personal data required for collecting payment to these third parties.
11. Title to Products
Until PerfectPrint receives full payment for an order and the order is shipped, title to the goods remains with PerfectPrint. Upon transfer of the goods to the carrier, title and risk of loss passes to the customer. The customer should handle products with care until the transfer of ownership is complete (for example, in case of a product return).
12. Disclaimers
PerfectPrint provides the site and service on an "as is" and "as available" basis. PerfectPrint does not represent or warrant that the site and service or its use: (i) will be uninterrupted, timely, safe, or secure, (ii) will be free of inaccuracies, errors, or vulnerabilities, (iii) will meet your expectations or requirements, or (iv) will operate in the configuration or with the hardware or software you use. PerfectPrint hereby disclaims any and all express or implied warranties, including without limitation, warranties of fitness for a particular purpose, merchantability, and non-infringement to the fullest extent of the law, except to the extent that this agreement provides otherwise.
You agree that PerfectPrint has no responsibility for any damages suffered by you in connection with the site and service, and that use of the site and service, including all content, data or software distributed by, downloaded, or accessed from or through the site and service, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business or your computer system or any loss of data that results from your actions and your use of the site and service. PerfectPrint does not control or endorse in any respect any information, products, or services offered by third parties through the site and service, and is not responsible for any possible representations and warranties these third parties may make.
Due to normal changes in our industry and in our technical production processes, PerfectPrint may reasonably deviate from the descriptions and information found in its brochures, catalogues, and other documents with respect to material, color, weight, measurements, design, or other features.
PerfectPrint may use subcontractors or third parties to provide certain elements of its site and service. You agree that PerfectPrint will not be liable to you in any way for your use of these services.
13. Claims
Claims arising from damages, delay or partial loss in transit must be made via email so as to reach us within 5 working days of delivery. All claims with regard to the quality or quantity of the goods must be made via email so as to reach us within 5 working days of receipt of goods, or such goods shall be deemed to comply with the terms of the contract. All items subject to a return must be returned in unworn, as new, condition. Claims in respect of non-delivery must be made so as to reach us within 15 working days from placement of order. We can not accept returns, exchanges or refunds on products that have been modified by the customer after the order has been shipped by us.
14. Limitation of Liability
You use PerfectPrint's site and service at your own risk. PerfectPrint provides its site and service without any express or implied warranties (See above). PerfectPrint is not responsible for the actions, content, information, or data of third parties. You release us, our directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against PerfectPrint or any related third parties.
15. Data Protection
PerfectPrint collects and uses your information according to its privacy policy. You acknowledge that you are responsible for the securing your own information (including passwords), keeping your sensitive information confidential, and taking responsibility for actions taken in connection with your user account.
16. Other
Conflicts. If there are any conflicts between this agreement and another agreement between you and PerfectPrint, then the terms of that other agreement will control only to the extent they are inconsistent. Otherwise, any additional terms are supplementary to the terms of this agreement.
Reservation. PerfectPrint reserves all rights not expressly granted in this agreement.
No Third-Party Beneficiaries. This agreement does not and is not intended to confer any rights or remedies upon any person(s) other than the parties.
Minimum Age. Persons under the age of 13 may not use the site. PerfectPrint will not collect, use, or disclose any personal information associated with a person under age 13.
Retroactive Application. You agree that your acceptance of this version of this agreement and all other agreements incorporated by reference apply retroactively to your use of the site and service prior to the effective date of this agreement.